One interface to do it all. Analyse, manage, and respond to tickets in one go
mBOSS CET is not your typical ticket management tool. Along side common ticket management features, users have a wealth of realtime, geographic network information to analyse while processing them.
No more switching between various expert systems to identify links between a customers experience and network inconsistencies. With CET it’s immediately available, and it supports investigating multiple tickets in bulk making geographically related issues even faster to manage.